Return & Refund Policy

At Little Thank U Boutique, each piece is thoughtfully handcrafted and, in many cases, custom-made to order. We take great pride in the quality, detail, and care behind every item we create.

1. Final Sale & Custom Goods

Due to the bespoke and artisanal nature of our products, including, but not limited to, wax seal stamp stickers, candles, wax melts and event favours, all purchases are considered final sale.

Once an order has been placed and production has begun, it cannot be cancelled, returned, or exchanged. By completing your purchase, you acknowledge and accept these terms.

2. Defective or Incorrect Orders

While all sales are final, we are committed to ensuring your order arrives as intended.

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of confirmed delivery. Upon review, we will provide an appropriate resolution, which may include:

Replacement of the item, or
Correction of the order

We reserve the right to request photographic evidence and additional details to assess the issue.

3. Limitations on Refunds

Refunds are not offered. Resolutions, where applicable, are limited to replacement or correction of the product.

We do not offer refunds or replacements for:

Change of mind
Incorrect information provided at checkout
Minor variations inherent in handmade goods (including slight differences in colour, texture, or finish)

4. Product Use & Care

Our candles and wax melts are created with care and should be used in accordance with all provided safety instructions. Little Thank U Boutique shall not be held liable for damages resulting from improper use, handling, or storage.

5. Contact & Support

We are dedicated to delivering a refined and thoughtful customer experience. If you have any questions or concerns, we invite you to contact us:

Via our website contact form, or
Email: curated@littlethanku.com